I think I've ordered five different types of pillows this year to try to relieve pain while sleeping. I've always been a stomach sleeper, but this really wreaks havoc on my hips so I've been trying very hard to sleep on my side. My shoulders hurt so bad because my heavy head and my previous pillow was not cutting it. I found this one and I am happy I gave it a try. I finally can sleep on my side without my shoulder hurting because this pillow is firm! It keeps my head up and aligns my neck. The cut out is perfect for my shoulder. I love the cooling side. I am glad I gave this a try! There is a smell - but all foam pillows have this smell at first. I let it expand for a full day and then put it to use. Very happy.

This pillow is a little firm to start with but I love the cooling and have found it to be super comfortable.

I've used it one night so far since I just received it yesterday. I will say I have searched for a lot of different types of pillows. This one is probably the best that I've come across. Not only is a cooling with gel but it's very comfortable. I sleep on my side mainly and this pillow keeps my shoulder from falling asleep and keeps my head supported without waking up with a stiff neck. To me it was worth the price. I know pillows are very personal thing but I really like it so far.

Not a fan of foam anything, nevermind a pillow. Had been doing well with buckwheat husk pillow for years, including keeping me cool and dry headed in the heat and humidity of a MN summer. This year began to wake with sore head and neck and generally not rested in mornings. I tried a number of pillows with different fillings but none gave me the comfortable sleep I craved apart from a memory foam pillow. I am a side sleeper so I found if I pushed in this pillow to make room for my shoulder it was comfortable, although by morning my head/neck was not supported since it wasn't a "moldable" pillow. I searched again and found this one. Made with a indent to fit my shoulder when lying on my side. Comfortable from the first night. Found there was a strong smell from it for first few days. My other dislike of foam is it makes me hot and sweaty, especially during summer. This pillow has the cooling gel on one side, which was cool to the touch when it arrived and when I laid my head on it. It's winter just now so I don't need to use the cooling side, it is comfortable, no neck/headache issues so far- had it for about 2 months now. I have not experienced summer with it yet so don't know how effective the cooling side will be but for now I have to admit it's a comfortable pillow. I put a regular size pillow case on pillow.

Best pillow for us. Great for back and side sleepers. Love the gel and it keep me cooler.